Laser Cartridge Express (LCE), a division of Wood Lane Industries, opened in 1993 as a laser printer remanufacturing business. It was a promising business venture and a unique employment opportunity for individuals with developmental disabilities.
But the downturn in the economy and the loss of a large contract almost force LCE’s closing. But, an element of pride and a belief in the business was enough to convince the Wood Lane Industries Board of Trustees to give staff and technicians a chance to beat the odds.
That turnaround was realized on June 7 as LCE sales reached $1 million in sales for the fiscal year.
“The success has not been by chance,” commented Jay Salvage, Wood Lane Director of Adult Services. “It's been achieved through smart, hard work by all LCE employees, and the Wood Lane Industries Board could not be prouder of them.”
LCE staff submitted a proposal to management to keep the business alive. The plan called for technicians (individuals served) to continue their work with no cut in hours/pay rate. LCE staff stated that they would take a $2.00/hr pay cut and reduce hours through this tough period. “Staff believed so strongly in its mission and its potential to become a successful business,” noted Salvage.
A new marketing plan was developed by LCE staff, managers, and Board members. “They did solid research, provided good training and established excellent quality control procedures,” stated Salvage. Employment Services Coordinator Vic Gable added that “with a solid revenue stream from other parts of WLI businesses (CES works crews and enclaves), LCE had the ability to give the plan time to work. It was clearly a "team" effort.”
Staff increased sales efforts to “state-use” customers and soon began remanufacturing cartridges for the Ohio Department of Health, Ohio Department of Transportation, and the Ohio Bureau of Motor Vehicles. Their work remains solid with individual customers and small and large business. “They've impressed everyone,” stated Salvage.
Check out http://www.lceonline.com/!
